SOAM
Senior Operations and Administration Manager | 16+ years
Oversees Daily Operations: Ensures all academic and administrative activities run smoothly on a daily basis. Implements systems for efficient workflow and timely task completion.
Team Management: Leads and supervises teaching and non-teaching staff. Delegates responsibilities, sets expectations, and fosters team collaboration.
Attendance Monitoring: Tracks and reviews student attendance regularly. Takes corrective action for absenteeism and maintains accurate records.
Staff Coordination: Collaborates with faculty and administrative teams for smooth internal communication. Organizes meetings, shares updates, and resolves operational issues.
Issue Resolution & Discipline: Handles student behavioral issues promptly and fairly. Implements disciplinary measures aligned with institutional policies.
Feedback Integration: bCollects feedback from parents, students, and staff. Analyzes and integrates suggestions to improve processes and the learning environment.
Continuous Improvement: Identifies areas for academic and operational enhancement. Introduces initiatives that elevate the quality of education and student experience.